FREQUENTLY ASKED QUESTIONS
The difference is their length. Incognito is shorter 1.5 inches versus 3 inches.
YES. We've worked hard to offer more affordable interntional shipping rates. Delivery times for international shipments can’t be predicted.
The inner and outer tube diameter is approximately .25 cm.
Thin: ½ mm. Thick: 1 mm.
NO. Necklaces do not come with Snogo. These are separate products.
Custom engravings are possible on all finishes. Up to 8 characters can be engraved. Currently Futura Semi Bold is available but we are working on supporting new fonts. Unfortunately we cannot engrave special characters.
Please enter your promo code on the Cart or Checkout Page.
YES! Select USPS Priority Mail Express for a rushed 2-day delivery. Please note any orders after 2PM MST will start sending the next day.
Orders are processed and shipped within 24-48 hours, Monday thru Friday. Your tracking information will be emailed to you upon shipment. Track your order, here.
NO. But you can request a replacement.
1. Depress Snogo Plunger 2. Scoop Cacao 3. Release Plunger 4. Inhale through top of plunger
Open and release the Snogo Straw for 3 in 1 multi-function, and cleaning.
1. Depress plunger 2. Align groove, and twist inner plunger clockwise 180 degrees or one half turn. 3. Release the inner plunger. 4. Enjoy straw function. 5. Enjoy scoop function.
Disassemble Snogo, soak scoop area in club soda for one minute. Then spray the microfiber towel (provided) with white vinegar, and wipe down entire Snogo and remove any unwanted debris. DO NOT USE ABRASIVE CLEANING MATERIALS or Snogo may scratch. Thoroughly dry to remove all moisture from the Snogo. Re-assemble and enjoy.
We offer 3 options: Brand Ambassadors, Affiliates, and Influencers. Please check out the details and see which one works best for you: PROMOTE US, GET PAID.
Once a sale is made you will be able to see the order details in your dashboard in the commissions section.
YES! Go to your dashboard on your mobile device and download your unique QR code as an image by clicking the QR code Share option.
Currently our lovely program director manually approves every sale and commission with 30 days. Processing may take up to 2-3 days.
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